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When a customer calls to complain a couple of wrong invoice, supply or service. If a criticism leads to blocking an invoice, this will not only cause the bill being paid later than usual but in addition causes a rise in operational value as a result of the criticism must be solved. As such complaints have a adverse impact on cash flow, working capital, price and your backside line.
The board can play an essential function in guaranteeing that commerce-offs between quick- and long-time period outcomes are properly-thought by way of and well-founded...Read More